Patients Call at 7 AM. You're With a Patient. They Go to Voicemail. They Call Another Clinic.

• Patients call during clinic hours but you're with patients — they get voicemail
• No-shows cost $200+ per slot and happen because reminders aren't consistent
• After-hours calls go to voicemail — patients call another clinic
• Front desk staff are overwhelmed with calls, scheduling, and questions
• New patients can't get an appointment for 2 weeks because the phone isn't being answered
• Multilingual patients struggle to communicate with English-only staff

24/7 Appointment Booking

NEXA's AI answers every call instantly, checks your availability, and books the appointment on the spot. Patient gets a confirmation text. You get a calendar update. No front desk bottleneck. No missed calls. No patients going elsewhere.

No-Show Reduction

Automated reminder sequence: 7-day email, 3-day SMS, 24-hour phone call, 2-hour text. No-shows drop by 60%. Your schedule stays full. Your revenue stays predictable.

After-Hours Coverage

Patient calls at 9 PM with a question. NEXA answers. Assesses urgency. Books an appointment or routes urgent cases to your after-hours line. Every patient is served. No call goes to voicemail.

Multilingual Support

NEXA answers in 30+ languages including Punjabi, Mandarin, Spanish, Hindi, Arabic, and more. In diverse markets, this captures patients who can't communicate with your English-only front desk. They book with you. Not the clinic down the street.

Patient Question Handling

Common questions — "What are your hours?", "Do you accept my insurance?", "How do I prepare for my appointment?", "What's your address?" — all answered instantly by the AI. Your front desk stops answering the same 20 questions all day and starts helping patients in the office.

Custom LLM on Clinic Knowledge

NEXA trains an AI on your clinic's protocols, services, insurance policies, and patient communication history. New staff can ask it questions instead of asking you. Onboarding goes from weeks to days.